Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information through the following channels:

  • Account Information: Name, email address, and company name provided during registration.
  • Customer Content: The data you enter into the Service, including asset lists, maintenance schedules, work orders, and team member details.
  • Service Metadata: Basic logs required to maintain service stability and prevent fraud, such as account access timestamps.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To maintain your account, provide access to Andi CMMS features, and manage your data.
  • Billing: To process payments and manage subscriptions via our third-party payment processor.
  • Communications: To send system updates, security alerts, and administrative messages.
  • Support: To investigate and resolve technical issues you report to us.

3. Data Storage & Security

We prioritize the integrity of your data:

  • Infrastructure: Your data is stored using Supabase and managed in a PostgreSQL database. This includes industry-standard encryption at rest and in transit.
  • Access Control: We implement strict internal protocols to ensure that only authorized personnel have access to the systems housing your data.
  • Safeguards: We use commercially reasonable administrative and technical safeguards to protect against unauthorized access or alteration.

4. Third-Party Sub-processors

To provide our Service, we share certain data with trusted third-party providers:

  • Supabase: For database management, file storage, and user authentication.
  • Stripe: For secure payment processing. We do not store or see your full credit card details.

We do not sell, rent, or trade your personal information to third parties.

5. Data Retention & Deletion

  • Retention: We retain your information for as long as your account is active.
  • Deletion: Upon termination of your subscription, you may request the deletion of your account and associated data. We will fulfill these requests within 30 days, except where we are legally required to retain specific records (e.g., for financial auditing).

6. Your Privacy Rights

You have the right to access, correct, or request the deletion of the personal data we hold about you. To exercise these rights, please contact us at support@andicmms.com.

7. Changes to This Policy

We may update this Privacy Policy as our service evolves. If we make material changes, we will notify you via email or a prominent notice within Andi CMMS.

8. Contact Us

Questions regarding this Policy should be directed to: support@andicmms.com.

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